Care Coordinators

Making every visit a stress-free visit.



Office Manager

Part of the Gateway family since August, 1998 and the office manager since 2005.

Diana has three cats: Spooky, who is 20 years old, Chichi, who is 16.5 years and is in the photograph, and Fergus, who is seven years old. She adopted both Spooky and Chichi from a local rescue organization called H.E.L.P., which stands for Homes for Endangered and Lost Pets. Fergus was a stray, who soon became a member of the family.

Diana also has a dog named Elliot. She rescued him when he was a spur of the moment purchase and he did not work out with the family. She enjoys walking with Elliot and getting together with friends and family.



Lead CCC

Part of the Gateway family since October, 2010.

Cheyenne has two dogs: Chino, a border collie mix, and Oreo, a Bichon/Shih Tzu mix. She is pictured alongside her 14-year-old best buddy, Chino. In her free time, she enjoys cooking, spending time with her family, and playing pool and darts.




Debbi has been with us since 2011!

Debbi has two blue point Siamese kittens named Jordan and Asher. The photo is taken with Asher.

She enjoys gardening, traveling and cooking.




Part of the Gateway Family since July, 2013

Phyllis has four cats, Minnie, Fiona, Sassy and Bobo. In her spare time she loves to read, taking road trips to Tennessee to visit family, and long walks in the summertime.

Your preferred Saint Charles veterinarian!

Our clients are friends as well as customers. We value their continued trust and goodwill. Courtesy and patience with clients and their pets are our highest priority.

We’re here for your pet.

Our Address

3225 W Main St.
Saint Charles, IL 60175
Click here for directions.

Our Schedule

Mon - Fri: 7:00 am - 6:00 pm
Sat: 7:30 am - 1:00 pm
Closed on Sundays and Major Holidays

Contact Us

Have questions? We’re here to help!


Please complete the form below and a member of our team will respond as quickly as possible. If you wish to schedule an appointment over the phone or have an urgent issue, please call us at 630-377-6660.