Care Coordinators

Making every visit a stress-free visit.



Office Manager

She has been employed at Gateway since 1998.

She has been the Office Manager since 2005.

She has three cats, Spooky, who is 20 years, Chichi, pictured, who is 16 and 1/2 yrs; and Fergus, who is 7 years old. Both Spooky and Chichi were adopted by a local organization called H.E.L.P., which stands for Homes for Endangered and Lost Pets.

She has a dog named Elliot, she rescued Elliot when he was a spur-of-the-moment purchase, and he did not work out with the family.

In her free time, she enjoys walks with Elliot, spending time with friends and family.



Lead Client Care Coordinator

She has been employed at Gateway since 2010.

Cheyenne has two dogs, Chino, pictured, a Border Collie Mix, and Oreo, a Bichon/Shih Tzu Mix.

In her free time, she enjoys cooking, spending time with her family, shooting pool, and playing darts.



Client Care Coordinator

She has been employed at Gateway since 2021.

Jenny is pictured with her foster fail cat, Fable.

Also part of her feathered and furry family are 3 Conures, Tali, Poppy, Loki, all unwanted, found on Craigslist; 1 Amazon parrot, Thandie, who is 22 years old.

She has two foster fail cats, Fable, pictured, and Feya. Jenny fostered these two from Azrael’s Place, a cat rescue in Chicago.

Jenny recently started fishkeeping and finds this relaxing and rewarding at the same time.
In her free time, Jenny enjoys hiking, walking in the woods with Neri, petsitting, reading, and spending time with family, grandkids, and friends.



Client Care Coordinator

She has been employed at Gateway since 2021.

Liz is pictured with her 7-year-old German Shepherd, Scout.

Liz adopted Scout when he was a year old from a German Shepherd Rescue located in Crystal Lake, Illinois.

Liz has dogs, cats, lizards, a snake, a turtle, and a tarantula.

Liz loves spending time with her son and daughter.

Liz’s areas of interest are cooking and doing crafting projects.

Your preferred Saint Charles veterinarian!

Our clients are friends as well as customers. We value their continued trust and goodwill. Courtesy and patience with clients and their pets are our highest priority.

We’re here for your pet.

Our Address

3225 W Main St.
Saint Charles, IL 60175
Click here for directions.

Our Schedule

Mon - Fri: 7:00 am - 6:00 pm
Sat: 7:30 am - 1:00 pm
Closed on Sundays and Major Holidays

Contact Us

Have questions? We’re here to help!


Please complete the form below and a member of our team will respond as quickly as possible. If you wish to schedule an appointment over the phone or have an urgent issue, please call us at 630-377-6660.